Privacy Policy

Privacy Policy

Kyros AI Agency (“Kyros,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, book a demo, communicate with us, or interact with Neo, our AI-powered assistant.

By using our website or submitting information to Kyros, you agree to the practices described in this Privacy Policy.

Information we collect

We may collect information you voluntarily provide to us, including your name, email address, phone number, business name, website, industry, appointment details, service interests, messages, and any information you provide through forms, email, demo scheduling, or chat interactions.

If you interact with Neo or a Kyros-managed website chat system, we may collect conversation content, questions asked, responses provided, lead details, appointment requests, routing needs, and related interaction data needed to operate and improve the service.

We may also collect basic technical and usage information, such as browser type, device information, pages visited, referring pages, time spent on the website, approximate location based on IP address, and website performance data.

How we use information

We use collected information to respond to inquiries, schedule discovery calls, provide and improve our services, build and manage website chat systems, personalize responses, capture and route leads, support appointment booking, send monthly performance reporting, maintain website security, improve website performance, and communicate with current or potential clients.

We may also use information to troubleshoot issues, monitor service quality, analyze how visitors use the website, improve Neo and related workflows, and comply with applicable legal obligations.

Assistant disclosure

Neo is an AI-powered assistant and is not a human employee. Assistant-generated responses may not always be perfect, complete, or appropriate for every situation. Visitors should avoid submitting sensitive personal information unless it is necessary for the requested service.

For clients using a Kyros-managed website chat system, Kyros may review chat interactions, lead captures, booking activity, and performance data to improve the assistant, maintain quality, and provide service reporting.

Cookies and analytics

Kyros may use cookies, analytics tools, and similar technologies to understand site performance, improve user experience, measure website traffic, and evaluate how visitors interact with our pages.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features or analytics accuracy.

How we share information

Kyros does not sell personal information. We may share information with trusted service providers that help us operate our website, email, scheduling, analytics, hosting, customer communication, automation, and website chat systems.

We may also disclose information if required by law, legal process, security needs, fraud prevention, enforcement of our terms, or protection of Kyros, our clients, website visitors, or others.

Third-party services

Our website and services may use third-party platforms for scheduling, email, hosting, analytics, automation, assistant processing, and communication. These third-party services may process information according to their own privacy policies and terms.

If you book a demo through Calendly or contact us through email, the information you submit may be processed by those providers as part of delivering that service.

Client data and website visitor data

When Kyros manages an website chat system for a client, information submitted by that client’s website visitors may be processed to answer questions, capture leads, route inquiries, book appointments, escalate requests, and generate monthly reporting for the client.

Clients are responsible for ensuring their own websites, notices, privacy policies, and consent practices are appropriate for their business, location, industry, and legal obligations.

Data retention

We retain information for as long as reasonably necessary to provide services, respond to inquiries, support business operations, maintain records, resolve disputes, improve performance, and comply with legal obligations.

We may delete, anonymize, or aggregate information when it is no longer needed.

Data security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, online system, AI tool, or method of transmission is completely secure, and we cannot guarantee absolute security.

Your choices

You may contact us to request access, correction, or deletion of personal information you have provided to Kyros, subject to reasonable verification and any legal or operational requirements.

You may also choose not to provide certain information, but that may limit our ability to respond, schedule a demo, or provide services.

Children’s privacy

Kyros services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13.

Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

Questions about this Privacy Policy can be sent to hello@kyroshq.com.

Last updated: May 2026