How can we help?

Create an account with your email, then choose a free trial or a plan. Add your business details, set up your receptionist and connect your phone. Kyros checks everything is ready before it answers; you don’t need to do any technical testing.

Your business profile, your hours and time zone, the services you offer and the answers you want callers to hear. The more you add, the more it can answer.

Not today. You add your details in the portal, and you can change them at any time.

Yes. Every business gets one Kyros number. You can give it out directly or forward your existing line to it.

Forward your business line to your Kyros number. Customers keep calling the number they know. Forwarding is set with your phone provider; your portal shows when Kyros is ready to answer.

Your Kyros number is held for 14 days after service ends, with a reminder before it is released. Active paid customers keep their number even when it isn’t used.

It answers from the business details and the answers you approve. If a caller asks something it doesn’t know, it takes the caller’s details and the call is listed for your team to follow up. AI can make mistakes; review important details and outcomes.

Yes, if you add a transfer number. If no one picks up, that line’s voicemail answers and the call is flagged for follow-up with the details Kyros captured.

If Kyros is unavailable, your minutes have run out or every line is busy, callers go to your backup number. Its voicemail answers if no one picks up.

Yes. Block any number from the portal and unblock it any time. Blocked calls use no minutes.

Each call is in your portal with a summary, the caller’s details and what still needs you. Customers and their follow-ups are kept together.

Calls that need action, such as a callback request, are emailed to the address you choose. Kyros also emails you about your minutes: a heads-up at 50 minutes left and a notice at 20.

Kyros keeps a summary and the caller’s details for each call. Where recordings or transcripts exist, they are kept for 90 days and then deleted.

Kyros saves each caller’s preferred time as a booking request for your team to confirm. Nothing is booked until your team confirms it.

No. A request waits in Bookings until your team confirms it. Changes and cancellations are verified before anything moves.

Up to 14 days or 50 AI minutes, whichever comes first. It never turns into a paid plan on its own.

Buy a prepaid 100-minute pack (the price depends on your plan; see Pricing), or let Kyros buy one automatically with your consent when your paid balance reaches 20 minutes. Pack minutes never expire; included minutes refresh monthly and don’t roll over.

Cancel from your account. Your plan runs to the end of the period you’ve paid for; there are no automatic prorated refunds. Your data is deleted 30 days after your account closes.